There are two basic factors in understanding the result of decisions: luck and skill. We like to think that when we make good decisions, it's because of skill, and bad decisions are because of bad luck! But really, you can make a good decision, but get unlucky and have a bad result, and equally, you could make a bad decision and get lucky with a good result. It's important to distinguish between these two factors because otherwise, it could negatively affect your confidence in decision making.
Read MoreIncrease in brand awareness (e.g. social listening, website visits, in-person visits, market share). In a previous video, I spoke about how to emphasise your impact on increasing online sentiment through reviews, subscribers and likes. And in this video I’ll discuss underlining your impact on brand awareness if you’re in a business that sells products.
This is all about highlighting the marketing or promotional opportunities that you develop for the business or the relationships that you are able to leverage.
Read MoreIf your main job is sales, then you’d be expected to generate income for the business. But what about all those people who are involved in other areas, yet still manage to bring in new business. That’s very valuable and worth taking into account when speaking to a manager about a salary increase or a promotion.
Read MoreHow do you emphasize your contribution to increasing positive customer sentiment (e.g. online reviews)? And why is it important to do so?
If I asked whether you’d be more inclined to work with or buy something from a company or a brand that you liked, you’d probably say ‘of course I would’. According to Dr. Robert Cialdini, who is a professor of psychology and marketing, and author of a book called ‘Influence’, “liking” is one of the 6 key factors of persuasion.
With that in mind, if we can increase “liking” or the online reputation of a brand, that has a value because it’s going to influence customers/clients to engage in our services and it might lead to an increase in sales. So how do you calculate it?
How do you convey the value of your work and how your efforts are having a positive impact on your company/organisation?
Here are a couple of useful ways to understand what you have achieved and what you have contributed. They should primarily be used for acknowledging your own efforts, but could also be used for having respectful and professional conversations with your manager.
They should not be used in a moment of conflict or as any form of threat. That would be counterproductive - at least in my opinion.
Read MoreShould you do an MBA? Well that depends on what you’re hoping to get out of it. In this video, I’ll discuss 5 of the main reasons people decide to undertake such a big commitment and some points on how to figure out if it’s the right next step for you.
The ultimate question is: will this help you achieve your end goal? (a new job, more knowledge etc.?)
Here is the Article I mention in the video:
4 Things That Set Successful CEOs Apart: https://hbr.org/2017/05/what-sets-successful-ceos-apart#:~:text=to%20high%20performance.-,The%20Findings,proactively%2C%20and%20they%20deliver%20reliably.
Read MoreAre you a subject matter expert that shares your expertise on an area outside of your role? Do you teach new skills to people on your team? Do you save your company money by providing in-house training? If so, do you ever consider how much that’s worth to your company? A simple way to express its value is to figure out how much it would cost to outsource it to another company.
Read MoreOccasionally you might be concerned about losing your job. But you should also consider your commitment to the organisation. This is because it will take time to hire and train someone else, and it will take even longer for them to get up to the same productivity as you in the role.
“You need to sell yourself more“ is a phrase you’ve probably heard one hundred times or more. But the chances are that you don’t like the idea of selling yourself at all. Something about it seems awful, or disingenuous. But, never the less, we need to be able to do it - especially if we’re competing against others who are selling themselves really well. In this video, I discuss some points you can use to sell yourself well in interviews. The idea is that you don’t sell yourself as more than you are, but not less than you are, just exactly as you are, and honestly. That way, you’ll have no trouble backing up what you’ve said and it will give you more confidence when describing your career.
Read MoreSales is the process of understanding the needs/values of a customer/clients and selling them the solution(s).
Read MorePeople management is the process of training, mentoring, coaching and empowering employees to work productively and develop professionally. There are four main stages involved; Recruit, Train, Manage and Monitor.
Read MoreA project is temporary in that it has a defined beginning and end in time, and therefore defined scope and resources.
Read MoreHere is an outline of giving constructive feedback and video below which explains it in more detail.
A structure for giving feedback:
Outline the positive intention (i.e. difficult situation, everyone doing their best, a challenging task). Express that this feedback comes from a place of help/support/care (i.e. doing this to support you, and make you better)
‘Being managed out’ means that your boss or company is trying to make your working life so difficult that you decide to leave. This is done in companies and countries where it’s not legally possible to simply let someone go for underperformance or because you don’t get along well with them.
There are usually two main issues for this:
Low performance and not meeting targets
Poor relationships and/or bad communication skills
Competency-based psychometric tests are tricky. They are typically used in the civil service and apparently have no correct answers. However, of course, some answers are more correct than other answers. This has been decided by both researchers and professionals working in the field.
But for candidates, it's not very helpful to know that there are no correct answers. So what can we do? Below I have noted a selection of criteria or values, that I believe, should be adhered to in order to optimise your opportunities impressing the examiners. This is by no means perfect but at least it gives you a structured thought process and a systematic way to answer the questions.
Read MoreBelow is a script for asking an acquaintance for help/advice regarding new opportunities - hopefully you find it helpful. Obviously, you’ll need to tailor it to your situation by changing the words in CAPITALS first. You might even put your own style on it, but it’s a start.
"Hi ,
{YOUR NAME} here - I haven't seen/spoke to you since XYZ. I hope you're well...
To cut straight to the chase, I was wondering if I could ask you a massive favour. I'm looking for a new job a the moment after leaving the world of ABC behind me, and it's all a bit scary. So I was wondering if you have any advice for me on how to change jobs or find new opportunities? I'm open to any and all suggestions.
Basically, I'm looking for roles in {AREA, AREA and AREA}, or learning and development - that sort of thing. And I've completed a {COURSE TITLE} course recently.
I totally understand if you're swamped at work at the moment, but if you knew anyone who you think I should talk to or any roles coming up, I'd really appreciate if you could let me know. Of course, I'd look forward to returning the favour if/when the time comes!"
Read MoreThank you for taking the time to review my application for this role. I know these decisions are often tricky and the most likely reason I didn't get an interview is that there were other candidates who were more suitable, which I completely understand.
Also, I really appreciate you following up to let me know I haven't been successful, even though I'm sure you're busy - so thanks for that.