Coaching Terms & Conditions

1. Session Format & Duration

Coaching sessions are typically 60 minutes unless otherwise agreed, and take place via Google Meet (or another agreed platform).
You'll receive a calendar invite with the meeting link in advance.

A 6-session package is available for €1000 (no expiry). Packages must be paid for in full upfront, before the first session.
Add-on sessions are priced at €200/hr.
All sessions must be paid in advance via the provided Calendly booking link.
Prices are in EUR.

You may reschedule with at least 24 hours' notice using the link provided in your booking email.
No-show or late-cancelled sessions (less than 24 hours' notice) are non-refundable.
Emergencies will be considered on a case-by-case basis.

All sessions are private and confidential.
Notes or information shared will not be disclosed without your consent, unless legally required.
For select sessions, AI-generated notes and transcriptions may be recorded using Gemini or similar tools. These are used solely for note-taking and shared only with participants. By joining, you consent to audio transcription for the purpose of creating written notes. You're always welcome to opt out of receiving shared notes if preferred.
Your personal data is processed in line with GDPR: it is used only to deliver coaching services, stored securely, never shared with third parties for marketing, and deleted on request.

Coaching is a collaborative process — you are responsible for your own actions, decisions, and progress.
Your commitment, reflection, and follow-through determine your results.

Coaching is not therapy, counselling, legal advice, or financial advice.
If deeper psychological or medical issues arise, I may recommend you seek appropriate support.

Session packages do not currently have an expiry, but I recommend using them within 3–6 months to get the most value.
Unused sessions are non-refundable but may be transferred to another person with written notice.

Either party may end the coaching relationship at any time.
If coaching is terminated before any package sessions have been used, a full refund will be issued, minus a small administration fee.
No refunds are issued for used sessions, except at the discretion of the coach.

Brief email or message support is available between sessions for quick check-ins or updates.
For in-depth issues, please bring them to the next session.

By booking a session, you confirm that you have read and agree to these terms.